When one of the world’s leading computer and smartphone retailers came to us with a need to repair and/or replace worn out wooden seats in their stores, we knew we’d have to reimagine our typical process. In response, we developed our refinishing exchange program. This process ensures they can refresh the chairs in every store without causing them to lose even a minute of available seating for their customers. This process also prevents any of these wooden seats from ending up in a land fill.